Mega Van Lines

This is the worst company ever! Used them to move cross country. They sub contracted with a crew from NJ which they never informed me of. Movers were supposed to arrive in 5 days-disappeared for 3 weeks!! When I contacted Mega Vans-they told me subcontractors were involved and "used" to be a good company, had no idea where my items were and no way of contacting movers. Movers arrived 3 weeks later, told me I had to pay 3X what original contract was of they were taking my items. Had to get police involved. When I finally had items delivered, half of my stuff was either broken of missing, Made numerous attempts to contact Mega Van Lines and pretty sure they blocked my number as I could never get through. STAY VERY CLEAR OF THEM!!

Move size: 2 Bedroom Home Service cost: $6000

I was worried at first when I called because I was giving such short notice on a move. However I was assured that I was going to be taken care of - and they did not disappoint. The price was GREAT.. the staff who took my move over the phone was a joy to speak with.. I am shocked to say nothing went wrong ! Even when I called back to change some details the phone agent was very friendly. The best part about all of this is that everything I brought with me was cared for as everything arrived intact ! Thank you Mega Van Lines ..

Move size: 1 Bedroom Home Service cost: $854

I hardly ever write reviews, but I think that the long distance moving field, and choosing a company can be a very confusing thing to have to do. Initially, I contacted 4 moving companies who were extremely sales-y, pushy and rushing me to book. I was extremely turned off. Then I found Mega and was ecstatic because they made the process so easy. From my first call with them to booking I was please with not only the patience of the representative, but the finance department as well. After my reservation with Mega Van Lines I was well informed, confident, and at ease about this last minute cross country move I was making. I expected SOME type of hidden fee but there were NONE! Emphasis on no hidden charges upon delivery. My furniture arrived earlier then my scheduled delivery date and my furniture was in perfect condition. There is nothing scarier then putting all of your life's belongings in someone else's hands, but I was OVERLY ecstatic by the mover professionalism, and job overall. Mega Van lines is now my families go to moving company. I highly recommend.

Move size: 2 Bedroom Home Service cost: $3986

2 weeks ago I had to look for a moving company since I had too much stuff to load and travel with myself. I spent an entire day talking to the "big names" and I felt I could do better. So the next day I contacted Mega Van Lines, and im mad at myself for not doing it sooner. The representative I spoke with was so pleasant to speak with, and the "big names" I spoke with had a price so much more money. I thought it being so much less inexpensive that I was going to trade quality for value, but was I wrong. all of my belongings with packed with care, and everything arrived to my new home the same way it left, NOT BROKEN! If you are looking for a company to take care of your move, look no further.

Move size: 3 Bedroom Home Service cost: $3264

Had to take the time to write a review because moving has always been a terrible experience for me. Look no further people, seriously. Mega Van Lines got my house moved in 48 hours. I could not believe the punctuality, professionalism, and up front honesty I got from each person I spoke with. Moving doesn’t have to be a hassle for my family or my friends. I’ve recommended them once in the past month and our military friends (we move a lot) had the same experience.

We have added these guys to our list of who we send Holiday cards to every year, we’re grateful!

Move size: 3 Bedroom Home Service cost: $4250

I’m a single mom who moved from Long Island to Florida.

I put my information in online and I was initially annoyed because I got a million calls. Finally I spoke to someone at Mega Van Lines.

They got me a really great deal, but also warned me this is not the industry in which you want to go with the cheapest price.

They were honest with me about delivery windows, my delivery took about 4 days from NY to FL. They estimated anywhere from 2-7 for my load and route in particular.

I heard all sorts of stories especially from their competition regarding price gouging and that my price would go up the day of pick up- so I was almost nervously anticipating it. This did not happen. The only thing I was charged extra for was a TV box which Mega’s quality assurance warned me would happen if I didn’t have my own- I had just never had a chance to run out and get my own which they did warn me would be cheaper if I did. So that was the only upcharge. Oh and they gave me a four hour window arrival time they said they would arrive between 8-12 and they arrived at 9:30 and called 30 minutes ahead of time so really not bad. I would definitely recommend them again.

Move size: 2 Bedroom Home Service cost: $2500

DO NOT USE MEGA VAN LINES. BIG SCAM, VERY DISHONEST. I firmly believe they somehow remove bad reviews from the internet bc when I researched them, there were only glowing ones to be found but now I am amongst many fellow complainers (for now). Here is my story:

I hired them in mid-May to do a move from New York to Massachusetts. They appeared to be very professional and forthcoming and gave me a quote based on the inventory I gave them. The Quality Assurance person I spoke with, "Paul Fountain" (fake name? maybe, idk, can't find him on social media or the internet at all) was way over-friendly and talkative but I went along with it for the sake of trying to make this move pleasant. 

The week of the move I finally got myself together to get a more detailed inventory. This more detailed inventory made the price jump $1000. I wasn't happy about it, but figured that was on me for not giving a better inventory at the beginning. 

The day of the move, they tell me that the movers will be there between 8am and 1pm. I should note, I couldn't be there because of health issues, so a very kind neighbor was overseeing everything. I was told they would have a truck and uniforms that said PackRite and would call an hour before arrival.

At noon, I had not heard from them, so I texted the foreman and asked what was up. (Pics from these texts are attached). He told me they had an ETA of 2. 2 came and went - nothing. I call, the ETA is pushed back again and again - traffic on the GW Bridge, only able to use certain streets etc used as excuses. Later in the day, 5ish? I get some excuse that the driver of the van had to go switch his van with a coworker's whose newborn daughter was sick - what am I supposed to say to that? 

At some point during this I let them know that I live on a street with a police precinct which may be barricaded because of the protests, and told them maybe we should try for another day since they were so late. The foreman said it wouldn't be an issue and that I shouldn't worry about it (later discovered this was because they could charge me more for walking further).

They finally arrive at my house at 8PM - right when the curfew is supposed to start. Big surprise, the cops don't let them down the street. No one is wearing uniforms, the truck does not say PackRite, and the foreman reeks of weed. At that point I had already paid a deposit and wasn't sure when I'd next be able to schedule movers, so I just let them go ahead. My neighbor, rightfully, refused to sign any paperwork, which he had previously been willing to do, because the foreman seemed so sketchy. 

So they go pack my stuff and finish at 1AM! The foreman calls me at that time (ONE AM) and tells me that the price has jumped another $1000. I am literally asleep so I couldn't process this, and told him I'd deal with it in the morning and asked him to send me the final receipt as he had said he would. That never happened.

6:50AM the next morning, a different person calls me to tell me they are 10 minutes away with my stuff and I would owe this extra $1k. When they arrive, I try to talk with this guy about what happened, but they are a COMPLETELY DIFFERENT COMPANY so he has no clue. Their receipt is written up completely different than every estimate I had gotten, so it was impossible to compare. Even so, they attested that the inventory did not change. The sudden extra charge was mainly for packing and labor, which I had already paid $400+ for according to the line item in the Mega Van Lines estimate. But because they are, again, a completely different company, they beg ignorance and say that this is THEIR charge for those services, not Mega Van Lines's. 

The extra charges were for packing and supplies, a long walk from my house to the van in NYC and extra space in the truck. No one can explain to me why these charges were added despite the fact that *no one* is contesting the contents of my inventory. They knew what I had, and were supposed to estimate based on that. Suddenly my stuff is held hostage because of their "miscalculation"?

So I pay, obviously, because I need my stuff. I've since tried to get my final "binding estimate" from Mega Van Lines and have been studiously ignored. I should have saved it when they sent it to me under a link, but I didn't. Now when I click that same link, all it says is, "Congratulations on your move!" Sketchy AF. I texted the foreman asking for my final receipt the morning things were getting dropped off and suddenly my iMessages were getting sent as texts, aka he blocked me. I emailed my contacts at Mega Van Lines, who had previously been so chatty, nothing.

All in all, yes, I do have my stuff, and most of it is undamaged. They broke three vases and a glass from a set my grandmother gave me and punched two holes in the wall in the building I was moving out of. And for that I had to pay $737 extra on delivery to a company I had been introduced to mere hours earlier. Please don't give them your money.

Move size: 1 Bedroom Home Service cost: $3700

I'm dad died three weeks ag. I called because I had to move my elderly mother and 69 year old disabled brother cross cou try to live with me. I recieved a quote for 6111 so I took I. as A disabled vet I have a hard time lifting boxes. Day of my dads funeral they call to confirm inventory and double the price to 12 gran. I was in shocke. I had ti give a 3 grand deposit immediatel. that is in top of the 2 grand deposit I already gave. if I didn't inloat my 2 grand. so I began throwing stuff away and dropping it off my inventory to save cost. washwe dryee bbq grill patio set 1 recliner 2 beds 3 dressers 2 cabinets and a bunch of other stuf. day if move I felt confident I saved some money since I didn't have the 12 grand tomoay. I was told I had to have 3490 on moving day so I complied. moving day happened movers packed up and said it was now 15 geand plus 1500 for the crew to pack up. I was told this after everything was on the truc. I had to pay cash and was demanded by the movers who strong armed me into paying almost 6 grand cash on the spot and told me I needed another 5 grand at delivery or I could get my stuff. called mega van lines 7 times demanded answers and can't get a single one except that's not how we do busines. run don't walk awY from this compan. the send thier work out to sub contractors and all they want is your money they don't care about you. 4 days without a call back.and I lost all of my mother's stuf. ididn't even get an inventory of what they too. no one will provide it.

Move size: 2 Bedroom Home Service cost: $18000